What is Unified Communications?
Unified Communications (UC) refers to a phone system that integrates (or “unifies”) multiple communication methods within a business. Your business probably communicates in a number of ways: phone calls, video conferencing, instant messaging, email, SMS, fax – the list goes on and on. This solution brings together all the ways your business communicates and lets them “talk” to each other so they can work together in one system – making your business much more efficient.
Benefits of Unified Communications
Unified Communications offers a competitive advantage to businesses by reducing the number of independent tools, platforms, and solutions they need to communicate. Many businesses are choosing this solutions over a traditional phone systems because it’s a better way to future-proof their investment and keep pace with advances in technology.
Here are a few of the main benefits it has to offer businesses:
- Improved efficiency
- Reduced costs
- Increased revenue
- Better customer service
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